Latest Flex Office Market Insights: UK Flexible Office Space Report - Q3 2023
Rubberdesk (we, us and our) is committed to providing quality services as a flexible office space broker. To provide the best quality of service, we gather personal information of our customers. This Policy outlines our ongoing commitment to you and describes the information we gather as well as what we do with it.
We comply with all applicable requirements of the data protection legislation, which means all applicable privacy and data legislation and regulations including the:
This Policy does not relieve, remove or replace our obligations under the data protection legislation.
This Policy covers how we process personal data generally within the business as well as through our online platform https://rubberdesk.co.uk (the Site) and the cookies used on the Site.
The Site is operated by Rubberdesk UK Ltd (company number 12434978) which is also the data controller as defined by the data protection legislation.
The data privacy manager, responsible for the purposes of European data protection law is:
If you have any concerns regarding your personal information and Rubberdesk, please contact us.
Personal Information is information that identifies you as an individual, and excludes data where your identity has been removed.
This Personal Information is obtained in many ways including when you sign up online to use our services, by correspondence, telephone, and email or via the Site or any of the Sites' subdomains, from your website, from media and publications, from other publicly available sources, from cookies and from third parties.
While there is no obligation for you to provide us with any information, without it we may not be able to provide you with any services or work with you at all.
We have grouped the different kinds of personal data we collect as follows:
We also collect, use, store and share Aggregated Data which has been anonymised and is not considered in law as Personal Data. We use this information to improve the services offered by us and the customer experience.
We gather information to communicate with you to respond to your queries or requests, provide you with information regarding offers, opportunities, renewals or reminders. By gathering information we are able to allow you to participate in interactive features, when you choose to do so. Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests, we will also need to gather Personal Data including where we need to comply with a legal or regulatory obligation.
Below we have set out a description of all the ways and why we use your Personal Data to:
The data we use is solely for the purposes for which it is collected.
We share your Personal Information with third parties for the purposes outlined above with:
Internal Third Parties:
External Third Parties:
We require all third parties to respect the security of personal information and treat it in accordance with the law.
Your data is shared within Rubberdesk and its subsidiaries and parent companies, the Group. Sharing data within the Group involves transferring your data outside the EU.
The data that we collect from you may be transferred to, and stored outside the EU. It may be processed by staff operating outside the EU who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order and any international requests that you make for flexible office space, the processing of your payment details and the provision of support services. By submitting your Personal Data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Policy.
We place great importance on the security of all personal information and have security measures in place to attempt to protect against the loss, misuse and alteration of personal information under our control.
All the information you provide will be held in the strictest confidence and only used for the purposes described in this Policy. Due to the nature of the internet, the transmission of information online is not completely secure. Whilst we cannot ensure or guarantee that loss, misuse or alteration of information will never occur, we use all reasonable efforts to prevent it.
Cookies are very small text files stored on your computer when you visit some sites. They contain an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
Cookies are either "persistent" cookies or "session" cookies.
Persistent cookie consists of a text file sent by the Site to your web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date).
Session cookies, on the other hand, expire at the end of your browser session, when the web browser is closed. We use both session cookies and persistent cookies on the Site to improve the user experience of the Site and store details including:
Most browsers allow you to refuse to accept cookies, but performance and usability of the Site may be impacted by refusing to accept cookies.
The effect of disabling cookies depends on which cookies you disable, but in general the Site may not operate properly if cookies are switched off. You may disable cookies by changing your website browser settings to reject cookies. How you can do this will depend on the browser you use.
For Microsoft Internet Explorer: 1. Choose the menu “tools” then “Internet Options” 2. Click on the “privacy” tab 3. Select the setting the appropriate setting
For Google Chrome: 1. Choose Settings> Advanced 2. Under “Privacy and security,” click “Content settings”. 3. Click “Cookies”
For Safari: 1. Choose Preferences > Privacy 2. Click on “Remove all Website Data”
For Mozilla Firefox: 1. Choose the menu “tools” then “Options” 2. Click on the icon “privacy” 3. Find the menu “cookie” and select the relevant options
For Opera 6.0 and further: 1. Click on 'Setting' at the browser menu and select 'Settings' 2. Select 'Quick Preferences' 3. Uncheck “Enable Cookies”
You have the right under certain circumstances to:
Additionally, you shall be entitled to object to the Processing of your Personal Data at any time, if your Personal Data is used for direct marketing purposes and based on grounds relating to your particular situation, if your Personal Data is processed for other purposes. You can also exercise the rights listed above at any time, raise a query about this Policy, or amend your preferences, by contacting us:
If your request or concern is not satisfactorily resolved by us, you may approach your local data protection authority.
You have the right to:
To exercise any of the rights set out above, please contact us at [email protected]
Terms and any dispute or claim arising out of, or in connection with this Policy shall be governed by and construed in accordance with the laws of England.
If you have any questions regarding this Policy or access to correct your information, please get in touch with us by:
Last edited 5 May 2022