Rubberdesk Terms of Use

Last updated: 24 February 2026

These Website Terms and Conditions (“Terms”) govern access to and use of the Rubberdesk website(s) and related services (the “Site”). The Site is made available for business users worldwide.

1. About these Terms

1.1 These Terms apply to any person who accesses or uses the Site (including casual visitors, Operators and Occupiers).

1.2 Business use only. The Site is intended for business use only. By accessing or using the Site, you warrant that you are acting for purposes relating to your trade, business, craft or profession and not as a consumer. If you are an Operator, you also warrant that you are acting in the course of carrying on a business and that you are authorised to enter into commercial arrangements in respect of the Spaces you list. If Rubberdesk reasonably believes you are using the Site as a consumer, Rubberdesk may refuse access to the Site or decline to process enquiries.

1.3 If you do not agree to these Terms, you must not use the Site.

1.4 Worldwide use. You are responsible for ensuring that your access to and use of the Site is lawful in the jurisdiction(s) from which you access the Site, and for complying with all applicable local laws.

2. Definitions and interpretation

Contact details

In these Terms:

• “Control” means the ability to direct or influence (directly or indirectly) the management or policies of a person, whether through ownership of voting securities, contract, or otherwise. A person is deemed to Control another if it: (a) holds more than 50% of the voting rights; or (b) has the right to appoint or remove a majority of the directors (or equivalent); or (c) otherwise has the practical ability to determine key decisions of the entity.
• “Related Entity” means, in relation to a person, any other person that Controls, is Controlled by, or is under common Control with that person.
• “Operator” means a provider of office space, coworking space or related workspace services who lists a Space on the Site (including the relevant owner, head lessee, manager or authorised agent, as applicable).
• “Occupier” means the entity (including a company, partnership, government body or sole trader) that enters into (or proposes to enter into) a Space Agreement with an Operator. For clarity, Occupier does not include an individual employee, contractor or visitor of the Occupier unless expressly stated. References to “Guest” or “Guest Referral” in any existing agreement between Rubberdesk and an Operator shall be read as references to “Occupier” under these Terms and “Introduced Transaction” under the Operator Agreement respectively.
• “Space” means workspace, office or related premises promoted or offered by an Operator on the Site.
• “Space Agreement” means any agreement or arrangement between an Operator and an Occupier under which the Occupier is granted the right to occupy or use a Space (whether described as a lease, sublease, licence, membership, serviced office agreement, agreement for lease, renewal, extension, expansion, variation, replacement agreement or side letter).
• “Operator Content” means listings, images, descriptions, floorplans, logos, videos and other materials provided by Operators in connection with the Site.
• “Materially facilitated” includes (without limitation) where Rubberdesk: (i) provided the Operator’s contact details; (ii) arranged, participated in, or forwarded communications between the parties; (iii) provided a shortlist, quote, tour arrangement or comparison; or (iv) otherwise connected the parties or advanced discussions.
• “Rubberdesk Content” means all content on the Site other than Operator Content, including the Site’s design, layout, software, code, database, compiled listings, analytics, market data, text, graphics, logos, trademarks and other intellectual property owned by or licensed to Rubberdesk.
• “Site” has the meaning given in clause 2.3.

2.1 Interpretation

1. Headings are for convenience only and do not affect interpretation.
2. “Including” (and similar words) are not words of limitation.
3. A reference to a “business day” means a day (other than a Saturday, Sunday or public holiday) in the place where the recipient is located.

2.2 Contracting entity and scope

1. If the relevant Space is located in Australia, these Terms are entered into with Cadigal Rubberdesk Pty Ltd (trading as Rubberdesk Australia).
2. For all other Spaces and use of the Site (including Spaces located in Ireland, the EU/EEA, and all other jurisdictions), these Terms are entered into with Rubberdesk UK Ltd.
3. References to “Rubberdesk”, “we”, “us” or “our” mean the applicable contracting entity under this clause.

2.3 Site coverage

“Site” means: (a) rubberdesk.com, rubberdesk.co.uk, rubberdesk.com.au and rubberdesk.ie (including any “www” or non-“www” versions); (b) any subdomains of those domains (including operator portals, account areas, apps hosted on subdomains, country pages, landing pages and listing pages); (c) any other domain names, URLs or websites operated by Rubberdesk from time to time; and (d) any associated mobile applications, widgets and APIs, including short links, redirects and tracking URLs that route to Rubberdesk services.

2.4 Domain does not change contracting entity/law

The contracting entity and applicable governing law are determined by the location of the relevant Space, regardless of the domain or subdomain used to access the Site.

3. The Platform’s role

3.1 Marketplace only; not a party

Rubberdesk provides the Site as an online marketplace to facilitate enquiries and introductions between Occupiers and Operators. Rubberdesk does not provide office space and is not a party to any Space Agreement between an Occupier and an Operator.

3.2 No agency / no authority; no advisory duty

Rubberdesk is not the agent of an Operator or an Occupier and has no authority to make offers, acceptances, representations or warranties on behalf of any Operator. Rubberdesk does not provide advice and does not owe you any fiduciary or advisory duty.

3.3 No contract formed via the Site

Enquiries, messages and expressions of interest made via the Site do not constitute an offer capable of acceptance and do not create a binding contract. A Space Agreement is formed only when agreed directly between the Occupier and the Operator.

3.3A Sharing enquiry details with Operators

If you submit an enquiry, you authorise Rubberdesk to share your contact details and enquiry information with relevant Operators for the purpose of responding to your enquiry and facilitating introductions.

3.4 Indicative listings; confirm with Operator; no reliance

Prices, availability and other listing information on the Site are indicative only and may be outdated or incorrect. You must obtain final confirmation of price, availability and all commercial terms directly from the Operator before making any commitment. To the maximum extent permitted by law, you agree you do not rely on Site information as the basis for entering into a Space Agreement.

3.5 Quotes sometimes provided; non-binding

From time to time, Rubberdesk may provide indicative pricing or other commercial information based on information supplied by an Operator, including by forwarding Operator-provided quotes and/or summarising pricing (for example, calculating totals based on per-desk rates, term assumptions or estimated incentives). Unless expressly stated otherwise by the Operator in writing, all such information is provided for convenience only, is not a binding offer, and is subject to change. Final pricing, availability and all commercial terms must be confirmed directly by the Operator and set out in the Space Agreement. You agree you do not rely on any quote, summary or calculation provided by Rubberdesk as a representation of final pricing or availability.

3.6 Payments are direct to Operator

Rubberdesk does not collect, process or hold payments from Occupiers for any Space. All payments relating to a Space Agreement (including deposits/bonds and recurring charges) are made directly between the Occupier and the Operator. Rubberdesk is not responsible for payment disputes, refunds, billing errors or charge issues between an Occupier and an Operator, and has no role in collecting, holding or processing such payments.

3.7 Fees and commercial arrangements

Rubberdesk may receive fees, commissions or referral payments from Operators in connection with introductions and/or Space Agreements entered into between Occupiers and Operators. These arrangements do not affect that Rubberdesk is not the agent of any Operator or Occupier and is not a party to any Space Agreement. Rubberdesk does not guarantee that any Space is the lowest-priced option available and Occupiers should obtain final confirmation of pricing and terms directly from the Operator.

3.8 Third-party websites

The Site may contain links to third-party websites (including Operator websites). Rubberdesk does not control and is not responsible for the content, accuracy, security, or practices of any third-party website.

4. Operator Content

4.1 Neutral marketplace and responsibility for content

The Site is a neutral online marketplace. Operator Content is provided solely by the relevant Operator. Rubberdesk’s role is limited to making Operator Content available and facilitating introductions and enquiries between Operators and Occupiers. Rubberdesk does not create, control or verify Operator Content and does not warrant that Operator Content is accurate, complete, lawful, non-infringing or up to date. To the maximum extent permitted by law, Rubberdesk is not responsible for Operator Content.

Rubberdesk may remove or disable access to any Operator Content at any time in its discretion.

4.2 Notice of infringement / takedown

If you believe any Operator Content infringes your intellectual property rights, you may notify Rubberdesk’s designated agent at legal@rubberdesk.com with:

1. a physical or electronic signature of the copyright owner or a person authorised to act on their behalf;
2. the URL(s) of the relevant content on the Site;
3. sufficient information to identify the copyrighted work(s) claimed to be infringed;
4. the basis of your claim, including a description of how the Operator Content infringes your rights;
5. a statement that you have a good faith belief that the use of the material in the manner complained of is not authorised by the copyright owner, its agent, or the law; and
6. a statement, made under penalty of perjury, that the information in the notification is accurate and that you are authorised to act on behalf of the owner of the copyright that is allegedly infringed.

Rubberdesk may remove or disable access to the relevant Operator Content and may contact the Operator for further information. Operators must promptly cooperate with Rubberdesk in investigating and resolving infringement notices. Rubberdesk may suspend or terminate accounts of Operators who repeatedly upload infringing content.

5. Rubberdesk intellectual property

5.1 Ownership

All intellectual property rights in the Site and the Rubberdesk Content (including copyright, trademarks, patents, database rights, design rights, trade secrets, know-how and all other proprietary rights) are owned by Rubberdesk (or its licensors) and are protected by applicable intellectual property laws worldwide, including the Copyright, Designs and Patents Act 1988 (UK), the US Copyright Act, the Canadian Copyright Act, the Australian Copyright Act 1968, and equivalent legislation in other jurisdictions.

5.2 Limited licence

Subject to your compliance with these Terms, Rubberdesk grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Site for its intended purpose only (being to search for, enquire about and compare workspace). This licence does not include any right to: (a) copy, reproduce, distribute, republish, download, display, post or transmit any Rubberdesk Content except as incidental to normal use of the Site; (b) create derivative works from, reverse engineer, decompile or disassemble any part of the Site or Rubberdesk Content; (c) commercially exploit, resell, sublicence or redistribute any Rubberdesk Content; (d) use data mining, scraping, robots or similar data-gathering tools on the Site, except as permitted by applicable law; or (e) frame, mirror or otherwise incorporate any part of the Site into another website or service without Rubberdesk’s prior written consent.

5.3 Reservation of rights

All rights not expressly granted in these Terms are reserved by Rubberdesk. Nothing in these Terms transfers or assigns any intellectual property rights to you.

6. User obligations

6.1 You must not use the Site unlawfully, misleadingly, or in a way that interferes with the Site’s security, availability or performance.

6.2 You must not scrape, crawl, reverse engineer, or use automated means to extract data from the Site, except as permitted by law.

6.3 You must not upload or transmit malware, spam, or content that infringes rights or violates law.

6.4 Acceptable Use (Prohibited conduct). Without limiting clause 6.1, you must not: - use the Site in a way that violates any applicable law or regulation; - impersonate any person or entity, or misrepresent your affiliation; - submit false, misleading or unlawful enquiries; - attempt to gain unauthorised access to any accounts, systems or data; - probe, scan or test the vulnerability of the Site or any related system; - interfere with, disrupt, or overload the Site (including via denial-of-service); - reverse engineer, decompile or attempt to derive source code (except as permitted by law); - use the Site to send unsolicited communications (spam) or harvest contact details; - copy, reproduce, redistribute or commercially exploit Site content except as permitted; - circumvent or attempt to circumvent access controls or usage limits; or - use the Site to compete with Rubberdesk by systematically extracting listings or data.

6.5 Rubberdesk may investigate suspected breaches of this section and may suspend or terminate access in accordance with clause 10.

6.6 No circumvention. You must not use the Site to identify an Operator or Space and then seek to avoid or circumvent Rubberdesk by dealing directly with an Operator where Rubberdesk has introduced you to that Operator or Space, or has otherwise Materially facilitated the opportunity, in order to enter into a Space Agreement without Rubberdesk’s involvement.

7. Disclaimers and limitation of liability

7.1 Disclaimers

To the maximum extent permitted by law: (a) Rubberdesk makes no warranties about the Site or any listings, Spaces or Operator services, including as to accuracy, availability, suitability, safety, legality or compliance; and (b) you are responsible for carrying out your own checks and due diligence before entering into any Space Agreement.

7.2 Excluded losses

To the maximum extent permitted by law, Rubberdesk is not liable for any indirect or consequential loss, loss of profit, loss of revenue, loss of opportunity, loss of data, business interruption, or any loss arising from an Occupier’s or Operator’s acts or omissions or any Space Agreement.

7.2A Release

To the maximum extent permitted by law, you release and forever discharge Rubberdesk and its Related Entities, and each of their directors, officers, employees and agents, from any and all claims, demands, causes of action, damages, losses and liabilities of any kind (whether known or unknown) arising out of or in connection with: (a) any Space Agreement; (b) any acts or omissions of an Operator or an Occupier; and (c) any dispute between you and an Operator or Occupier.

If you are a California resident, you expressly waive California Civil Code section 1542, which states: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.”

7.3 Aggregate cap

To the maximum extent permitted by law, Rubberdesk’s total aggregate liability to a user (including the Occupier and its Related Entities) arising out of or in connection with the Site or these Terms is limited to £100 where Rubberdesk UK Ltd is the contracting entity, or AUD $100 where Cadigal Rubberdesk Pty Ltd is the contracting entity, in total in any rolling 12-month period, regardless of the number of claims, events or causes of action. This clause sets out your sole and exclusive monetary remedy against Rubberdesk in connection with the Site and these Terms.

7.4 Non-excludable rights

Nothing in these Terms limits or excludes any liability that cannot be limited or excluded under applicable law, including liability for fraud or fraudulent misrepresentation and liability for death or personal injury caused by negligence, to the extent it cannot be excluded.

7.5 Consumer rights savings

Nothing in these Terms is intended to exclude, restrict or modify any rights or remedies that cannot be excluded, restricted or modified under applicable mandatory law, including (without limitation): consumer guarantee provisions under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)); the UK Consumer Rights Act 2015 and the Unfair Contract Terms Act 1977; applicable US state consumer protection statutes (including the California Consumer Legal Remedies Act); applicable Canadian provincial consumer protection legislation (including the Ontario Consumer Protection Act 2002, the British Columbia Business Practices and Consumer Protection Act, and the Quebec Consumer Protection Act); and applicable EU consumer protection directives as implemented in national law. To the extent any provision of these Terms would be void, unenforceable or unlawful in relation to any person who is a consumer under applicable law, that provision is to be read down to the minimum extent necessary to be valid and enforceable, and if it cannot be so read down, it does not apply to that person.

8. Indemnification

To the maximum extent permitted by law, you agree to indemnify, defend and hold harmless Rubberdesk, its Related Entities, and each of their directors, officers, employees, agents and contractors from and against any and all losses, liabilities, damages, costs and expenses (including reasonable legal fees and costs of investigation) arising out of or in connection with: (a) your breach of these Terms or any applicable law; (b) your use of the Site (including any content you submit or transmit); (c) any infringement or alleged infringement of any third party’s rights (including intellectual property rights, privacy rights or publicity rights) arising from your use of the Site; (d) any false, misleading or fraudulent information submitted by you; and (e) any claim by a third party arising from your acts or omissions in connection with the Site or any Space Agreement.

This indemnity survives termination of these Terms.

9. Privacy

Your use of the Site is also governed by our Privacy Policy.

10. Suspension and termination

Rubberdesk may suspend or terminate your access to the Site (including any accounts) at any time, in its sole discretion, for any reason or no reason, with or without notice, including (without limitation) for suspected misuse, unlawful activity, security risks, breach of these Terms, or repeated infringement notices. Rubberdesk will not be liable to you for any suspension or termination of access under this clause.

11. Changes to these Terms

Rubberdesk may update these Terms from time to time by publishing the updated Terms on the Site. Continued use of the Site after changes are published constitutes acceptance of the updated Terms. The “Last updated” date at the top of these Terms indicates the effective date of the current version.

12. General

12.1 Priority (Operators)

If you are an Operator and you have entered into an operator agreement with Rubberdesk (“Operator Agreement”), then to the extent of any inconsistency between these Terms and the Operator Agreement, the Operator Agreement prevails in relation to operator fees, commercial terms and operator obligations.

12.2 Assignment and subcontracting

Rubberdesk may assign, transfer or novate its rights and obligations under these Terms to any member of its corporate group or to any purchaser of (or successor to) Rubberdesk’s business or assets, without notice to or consent from you. You must not assign, transfer or novate your rights or obligations without Rubberdesk’s prior written consent. Rubberdesk may subcontract or outsource performance of its obligations, but remains responsible to the extent required by law.

12.3 Notices

A notice must be in writing and may be given by email. Notices to Rubberdesk must be sent to the contact email address published on the Site for the applicable Rubberdesk contracting entity. Notices to you will be sent to the email address associated with your account or otherwise provided by you. You are responsible for keeping your contact details up to date.

An email is deemed received when it enters the recipient’s information system, provided that if received after 5:00pm or on a non-business day at the recipient’s location, it is deemed received at 9:00am on the next business day. Proof that the email was sent (including server logs or delivery records) is conclusive evidence of dispatch.

12.4 Severability

If any part of these Terms is held invalid or unenforceable, it is to be read down to the extent necessary to be valid and enforceable. If that is not possible, it is to be severed, and the remainder will continue in full force.

12.5 Waiver

A waiver is only effective if in writing. Failure to enforce any provision does not operate as a waiver.

12.6 No representative actions; jury trial waiver

1. Class action waiver. To the maximum extent permitted by law, each party agrees to bring claims against the other only in its individual capacity and not as a plaintiff, class member or participant in any purported class, collective, consolidated or representative proceeding (including under US Federal Rule of Civil Procedure 23, any equivalent US state procedure, or any Canadian provincial class proceedings legislation).

2. Jury trial waiver (US). IF YOU ARE LOCATED IN THE UNITED STATES OR IF ANY DISPUTE IS BROUGHT IN A US COURT, YOU AND RUBBERDESK EACH IRREVOCABLY AND UNCONDITIONALLY WAIVE, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ANY RIGHT TO TRIAL BY JURY IN ANY ACTION, PROCEEDING OR COUNTERCLAIM ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SITE.

12.7 Force majeure

Rubberdesk shall not be liable for any failure or delay in performing its obligations under these Terms to the extent that such failure or delay results from circumstances beyond Rubberdesk’s reasonable control, including (without limitation) acts of God, natural disasters, epidemics or pandemics, fire, flood, earthquake, war, terrorism, civil unrest, government action or regulation, sanctions, embargoes, labour disputes, failure of third-party telecommunications or hosting providers, cyberattacks, power outages, or internet or network failures. For the avoidance of doubt, this clause does not relieve any Operator or user of their payment or other obligations to Rubberdesk.

12.8 Anti-bribery

You must comply with all applicable anti-bribery and anti-corruption laws, including (without limitation) the UK Bribery Act 2010, the US Foreign Corrupt Practices Act 1977, the Australian Criminal Code (Division 70), and equivalent legislation in any jurisdiction in which you operate or access the Site. You must not offer, give, request or accept any bribe, facilitation payment or other improper advantage in connection with the Site, any enquiry, or any Space Agreement.

12.9 Export controls and sanctions

You represent and warrant that you are not: (a) located in, or a national or resident of, any country or territory that is the subject of comprehensive sanctions imposed by the United Kingdom, the United States, the European Union, the United Nations or Australia; or (b) named on any restricted or denied party list maintained by those jurisdictions (including the UK Office of Financial Sanctions Implementation (OFSI) Consolidated List, the US Office of Foreign Assets Control (OFAC) Specially Designated Nationals List, and the Australian Department of Foreign Affairs and Trade consolidated sanctions list). You must not use the Site in violation of any applicable export control or sanctions laws.

12.10 Electronic communications

You consent to receiving communications from Rubberdesk electronically, including by email, in-platform notifications, or notices posted on the Site. You agree that all communications provided to you electronically satisfy any legal requirement that such communications be in writing, to the maximum extent permitted by applicable law (including the US Electronic Signatures in Global and National Commerce Act (E-SIGN Act), the Uniform Electronic Transactions Act (UETA), the UK Electronic Communications Act 2000, and the Australian Electronic Transactions Act 1999 (Cth)).

12.11 Entire agreement

These Terms (together with the Privacy Policy and, for Operators, the Operator Agreement) constitute the entire agreement between you and Rubberdesk in relation to your use of the Site and supersede all prior representations, communications, negotiations, arrangements and understandings (whether written or oral) relating to that subject matter. You acknowledge that in entering into these Terms you have not relied on any statement, representation, warranty, understanding, undertaking, promise or assurance (whether written or oral) of any person other than as expressly set out in these Terms.

12.12 Third party rights

No person who is not a party to these Terms shall have any right under the Contracts (Rights of Third Parties) Act 1999 (or equivalent legislation in any jurisdiction) to enforce any provision of these Terms.

12.13 Governing law and jurisdiction

1. If the relevant Space is located in Australia (and the contracting entity is Cadigal Rubberdesk Pty Ltd trading as Rubberdesk Australia), these Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) are governed by the laws of New South Wales, Australia, and the parties submit to the exclusive jurisdiction of the courts of New South Wales and the Commonwealth of Australia.

2. For all other Spaces (including Spaces located in Ireland, the EU/EEA, and all other jurisdictions, and where the contracting entity is Rubberdesk UK Ltd), these Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) are governed by the laws of England and Wales, and the parties submit to the exclusive jurisdiction of the courts of England and Wales.